Last updated: September 17, 2026
NordicTV supplies digital subscription services. Please review plan details and compatibility before purchase.
Eligible refund requests
We may consider a refund where a verified technical issue cannot be resolved by our support team or where a duplicate purchase was made by mistake. Requests are assessed individually and subject to applicable law.
Non-refundable situations
Refunds are generally not available for change of mind, failure to review plan requirements, unsupported devices, user configuration issues where support has not been contacted, or trial access intended for testing.
How to request help
Email support@nordictv.io with your order number, purchase email, a description of the issue and relevant screenshots where available. Please contact support first so we can attempt to resolve the issue. We aim to respond within three business days.
Digital-service returns
Because subscriptions are digital services, physical returns do not apply after activation. We will work with you to resolve verified service issues.